悪質ゲストが虚偽のクレームで返金をせしめるケースについてエアビに意見しました
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- いいね！15
Kichijoji-fan
@trijicon0
@Airbnb I heard some case host are forced to make refund just because guest made false accusation,and you made that decision without hearing
2017-04-15 16:22:36
Kichijoji-fan
@trijicon0
@Airbnb from hosts.Case#1 is guest moved furniture without hosts consent so that it looks narrower than pics on listing page.
2017-04-15 16:24:28
Kichijoji-fan
@trijicon0
@Airbnb Another case is,guest claimed room is dirty because there is mosquito but it is guest opened window and let it come
2017-04-15 16:25:13
Kichijoji-fan
@trijicon0
@Airbnb What wrong with your help desk?I think those are not right thing to do and honest hosts deserve much better than this.#airbnb
2017-04-15 16:25:46
Kichijoji-fan
@trijicon0
@Airbnb Take more time on reviewing each case.Your hasty decision on guest claim against host has serious risk to hurt honest host.#airbnb
2017-04-15 16:27:20
Kichijoji-fan
@trijicon0
@Airbnb You guys better not forget it is also host supporting your platform.Never give easy freebie to guest with evil intention.#airbnb
2017-04-15 16:28:46
Kichijoji-fan
@trijicon0
@airbnb Please do right thing for hosts.Feed more staff on your helpdesk if it is about shortage on labor. #airbnb
2017-04-15 16:31:02