2011/5/3 Livia Labate's tws on UXBookClubPHL "Mental Models"
Meeting / UX Book Club Philadelphia (2011/5/3)
"Mental Models" by Indi Young
http://uxphilly.tumblr.com/post/2345219673/mental-models-aligning-design-strategy-with-human
Lívia Labate
@livlab
Learning about "lightning mental models" to help identify the right level of research scope.
2011-05-04 08:00:29
Lívia Labate
@livlab
"Talk in the first person present tense as researcher; act as participant to avoid trying to design (for them)"
2011-05-04 08:10:46
Lívia Labate
@livlab
Nice. @indiyoung has started taking about behaviors and motivations more than "tasks" due to the baggage of the term.
2011-05-04 08:15:45
Lívia Labate
@livlab
Thinking that if you are not an emotionally available/connected person, interview-based research is impossible. Empathy is elusive.
2011-05-04 08:28:35
Lívia Labate
@livlab
"Practice interviewing and getting to core of a story by listening to radio and see where you diverge from interviewer."
2011-05-04 08:32:10
Lívia Labate
@livlab
@lynneux Mental Models. @indiyoung us in town so she came and talked to us :)
2011-05-04 09:48:14