2011/5/3 Livia Labate's tws on UXBookClubPHL "Mental Models"

Meeting / UX Book Club Philadelphia (2011/5/3) "Mental Models" by Indi Young http://uxphilly.tumblr.com/post/2345219673/mental-models-aligning-design-strategy-with-human
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Lívia Labate @livlab

Learning about "lightning mental models" to help identify the right level of research scope.

2011-05-04 08:00:29
Lívia Labate @livlab

"Talk in the first person present tense as researcher; act as participant to avoid trying to design (for them)"

2011-05-04 08:10:46
Lívia Labate @livlab

Nice. @indiyoung has started taking about behaviors and motivations more than "tasks" due to the baggage of the term.

2011-05-04 08:15:45
Lívia Labate @livlab

Thinking that if you are not an emotionally available/connected person, interview-based research is impossible. Empathy is elusive.

2011-05-04 08:28:35
Lívia Labate @livlab

"Practice interviewing and getting to core of a story by listening to radio and see where you diverge from interviewer."

2011-05-04 08:32:10
Lívia Labate @livlab

@lynneux Mental Models. @indiyoung us in town so she came and talked to us :)

2011-05-04 09:48:14