2011/9/25 "UX" is getting diluted
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- いいね！0
Robert Hoekman Jr
@rhjr
I've lost all patience & interest in the unnervingly ambiguous use of the term "UX."
2011-09-25 06:27:45
Robert Hoekman Jr
@rhjr
I don't "do UX." I'm a designer who strives for great design. Period.
2011-09-25 06:30:06
Robert Hoekman Jr
@rhjr
UX is not a tool, like a hammer. It's the effect of design, not the practice of it.
2011-09-25 06:30:47
AndrewHinton is on Mastodon
@inkblurt
@rhjr is ambiguity so bad? hell, most of the English language is loaded with it.
2011-09-25 06:33:45
AW
@alexwolfe
@rhjr Well said. Creating a great user experience is a process, a target, a goal, not a tool in a bag that one can whip out at will. #ux
2011-09-25 06:35:50
Robert Hoekman Jr
@rhjr
"UX" has become so diluted that it's lost its benefit as a term. It no longer reminds people to be mindful about design.
2011-09-25 06:37:54
@jeffran
@rhjr Any thoughts on 'UX Designer' as a job title? It's too generic to me.
2011-09-25 06:39:27
Robert Hoekman Jr
@rhjr
@jeffran I hate that term. We can't design a user's experience, only influence it. It's these abuses of language that dilute meaning.
2011-09-25 06:42:06
Robert Hoekman Jr
@rhjr
Different designers focus on different aspects of design. I am a user-experience-minded designer. I am not a user-centered designer.
2011-09-25 06:44:13
Robert Hoekman Jr
@rhjr
We cannot design a user's experience. What we can design are the purpose, message, scope, flow, usage, & aesthetic that enable one.
2011-09-25 06:48:25
Al Abut
@alabut
@rhjr UX is a term for consultants and agencies that can't do pretty polish, so they crank out ugly gray boxes and call them wireframes.
2011-09-25 07:04:44
Robert Hoekman Jr
@rhjr
@alabut I disagree with that in so many ways. "UX" is supposed to describe someone who focuses on strategy, concepts, direction, & goals.
2011-09-25 07:07:27
Robert Hoekman Jr
@rhjr
@alabut And graphic design is not about pretty polish. You'd be amazed how much aesthetic decisions affect a user's experience.
2011-09-25 07:08:20
Al Abut
@alabut
@rhjr "strategy, concepts, direction, & goals" sounds like what a PM or good product lead does. Or you know, a good designer.
2011-09-25 07:17:50
Al Abut
@alabut
@rhjr graphic design is definitely about pretty polish. That doesn't mean it's not also about other things. Or that polish isn't important.
2011-09-25 07:19:45
Al Abut
@alabut
@rhjr the reason UX is a jarring term to me is because I don't think it can be separated into a role - it's part and parcel of designing.
2011-09-25 07:21:28
Robert Hoekman Jr
@rhjr
@alabut PM's do those things for projects. UX profs do it for design.
2011-09-25 07:25:42
Robert Hoekman Jr
@rhjr
@alabut When done well, it's about much more than that. Polish is about 1/20th of the point.
2011-09-25 07:26:25
Dave Malouf (he/him/his)
@daveixd
@inkblurt @rhjr if the ambiguity has more pos than neg effect, I agree w/ Andrew, but I don't see that ratio being too pos for UX.
2011-09-25 07:40:22
AndrewHinton is on Mastodon
@inkblurt
@daveixd @rhjr UX is just a useful rubric for talking about better more humane software design habits; people do tend to over-reify though
2011-09-25 07:43:47
Dave Malouf (he/him/his)
@daveixd
@rhjr Any designer that is not considerate of the human situation (not the H Arendt version) is doing it wrong...
2011-09-25 07:46:43
Jared Spool
@jmspool
@rhjr I too am not fond of the phrase "User-centered Design". You won't seem me using that phrase: it's too watered down and meaningless.
2011-09-25 07:46:59
Dave Malouf (he/him/his)
@daveixd
@rhjr ... the same way as if they are ONLY considering it is also wrong.
2011-09-25 07:47:02